2Q10 Echo Business & IT Services Market Review – Early Signs of a Shift in Buyer Sourcing Preferences?

Stan Lepeak, Managing Director, Global Research EquaTerra released today the 2Q10 edition of The Echo, a quarterly wrap-up and analysis of events and trends in the global business and information technology (IT) services markets. I excerpt  here some final thoughts on 2Q10 activity in the third-party business and IT services marketplace: A growing question in [...]

Service Provider Superstars – as Voted for by Dutch End-User Organisations

Paul Cornelisse, Managing Director Information Technology Advisory, The Netherlands The recently published results of the 2010 Dutch Strategic Outsourcing Study investigated over 460 outsourcing contracts held by over 150 of the top IT spending organisations in the Netherlands. In addition to market trend analysis highlighted in my previous blog, service provider performance was assessed against [...]

Outsourcing Increasing in The Netherlands: Application Management Biggest Area of Growth

Paul Cornelisse, Managing Director Information Technology Advisory, The Netherlands Looking at market trends specifically, the results of The 2010 Dutch Strategic Outsourcing Study highlighted that outsourcing continues to increase in The Netherlands. Seventy-eight percent of all respondents involved in this study confirmed that they will continue to outsource at the same rate or more, with [...]

Business and IT Services Markets: 2Q10 Global Pulse Survey Results

EquaTerra results from its 2Q10 global Pulse survey released via a webcast held on Thursday, July 15th. Deal flow for third-party business and ITO services remained choppy for the second quarter in a row according to EquaTerra advisors polled. While inherent outsourcing demand remains positive and is growing overall, many buyers remain cautious in their [...]

EquaTerra’s View on Aon Hewitt – The Good, the Bad, the Unknown

Mark Trepanier, Managing Director, Human Resources Advisory Services According to the July 12, 2010 Wall Street Journal, “Hewitt Associates, Inc. (NYSE: HEW) announced today that the boards of directors of both companies have approved a definitive agreement under which Hewitt will merge with a subsidiary of Aon. The aggregate consideration is valued at $50 per [...]

EquaTerra Event in Stockholm Highlights Demand for Global Sourcing in the Nordics

Carl-Henrik Hallström, Regional Director, The Nordic Region I recently hosted a global sourcing event attended by over 40 leading Nordic organisations and was overwhelmed by the enthusiasm for global sourcing as a business tool. Hot topics of discussion included how best to manage global sourcing contracts, how to secure the best rates and how to realise [...]

Honing the Skills Needed to Capitalize on the Cloud

Stan Lepeak, Managing Director, Global Research There have been significant discussions on the potential benefits and risks of cloud computing in all of its instantiations (infrastructure/platform/software/business process as a service). While it is important to identify, assess and debate these points it is also critical for buyers to assess the adequacy of their collective skills [...]