Rick Bertheaud Need to revitalize your internal brand for shared services? Trying to move beyond transactional processing? Many shared services centers (SSCs) are at a crossroads. Some, a few years in, are trying to reinvigorate their brand as enthusiasm fades. Others are mired in high-volume transactional work that isn’t relevant when performed flawlessly and is [...]
Stan Lepeak, Director, Advisory Research Cliff Justice, US National Leader, Shared Services and Outsourcing Advisory On Tuesday, February 22, KPMG LLP (US), KPMG Holdings Limited (UK) and KPMG International announced an agreement to acquire the business and subsidiaries of EquaTerra Inc. This combination creates a global shared services and sourcing advisory offering that is aligned [...]
Stan Lepeak, Managing Director, Global Research As EquaTerra embarks on its eighth year as a sourcing advisory (that’s 56 in management consulting years) the world of outsourcing has changed much since the firm’s 2003 inception. Mostly gone are large mega-deals, weak or unrealistic business cases, exceptionally naïve buyers (i.e., “I want lower costs and a [...]
Stan Lepeak, Managing Director Global Research Two tenets that underpin the pervasiveness of computing and the Internet are that access to more information and user empowerment are always good things. First the personal computer, then the Internet, and now powerful hand-held devices and social media services are “empowering” users to access corporate computing systems and [...]
Stan Lepeak, Managing Director Global Research Key topics addressed in EquaTerra’s 4Q10 global Pulse survey, the results of which were delivered during a webcast on Wednesday, January 26, are the most impactful trends in the business and IT services marketplace for 2011, especially those related to cloud computing and insights into how the outsourcing market [...]
Stan Lepeak, Managing Director Global Research One key topic addressed in EquaTerra’s 4Q10 global Pulse survey, the results of which were released via a webcast on Wednesday, January 26, is predictions for the most impactful trends in the business and IT services marketplace in 2011. Not surprisingly, cloud computing overall – and in lieu of [...]
