Organizations with near and offshore shared services operations need to develop a tailored strategy to attract and retain local market talent. Read this blog for five key levers that organizations can pull to attract and retain shared services talent.

Filed under: Shared Services by EquaTerra
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Organizations need to understand the maturity of their service delivery capabilities so they can measure progress in improving them over time and understand how far and fast to push these improvement efforts. In addition to measuring the own internal performance and improvement levels, they ideally need to also compare themselves to their peers.

Filed under: Benchmarking, Global Business Services, How to... by EquaTerra
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