Tim Payne, Partner, Global Centre for HR Transformation, KPMG in the UK Talent analytics is a very seductive topic. Most HR professionals are longing for a way to put some numbers and science to the art of people management—a longing driven by insecurities after years of unflattering comparisons with our associates in Finance and Marketing, [...]
Few enterprises world-wide can claim to have ‘mastered’ the skills of managing their Big Data challenges, yet many are looking to make dramatic increases in capital investment in business analytics. No doubt, managing Big Data is a mission-critical imperative for almost any organization operating in today’s business environment. And it is precisely because it is so integral that this increase [...]
By Eddie Short, KPMG in the UK Everywhere I go, people want to talk about Big Data. And rightfully so: thanks to the latest digital developments, businesses can now capture, store, and manage massive volumes of data from a wide range of internal and external sources. This offers companies much easier access to a rich [...]
Rick Bertheaud, Principal, KPMG LLP Enterprises of all sizes and in all industries have adopted and expanded their use of shared or global business services (GBS) in the last two years. While cost reduction has always been the price of entry, GBS is now viewed as a driver of efficiencies, value, and fresh ideas across [...]
Neel Arya, Director, KPMG in the UK Stan Lepeak, Global Research Director, KPMG LLP Advisory This is the second in a five-part series on the importance of improved data analytics among retail banks. Clearly articulating the value proposition of customer insight and analytics through appropriate metrics and business cases Customer insight and analytics teams in [...]
Neel Arya, Director, KPMG in the UK Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG LLP research and client engagements find that the retail banking sector is coming to an inflection point that will decide whether major banks can turn their customer insight and analytics into true competitive advantage, or risk losing market share [...]
Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 3Q12 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). Below are highlights excerpted from the webcast held on October 25. It was attended by me, [...]
Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG LLP recently released the results of its global third quarter 2012 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG member firms’ advisors, who are working closely [...]
Stan Lepeak, Global Research Director, KPMG LLP Advisory The rumors about the death of global business services (GBS), or globalization, or global outsourcing in the services space, are highly exaggerated. They are the wistful daydreams of those pining for a time in the past when everything was produced, managed, operated, and serviced locally by (insert [...]
Stan Lepeak, Global Research Director, KPMG LLP Advisory Teri Robinson, Managing Director, Shared Services and Outsourcing Advisory It’s been a rough and tumble time for consumer packaged goods (CPG) companies. Slow-growth economy, demanding customers, discounts, and high commodity prices are taking a toll on margins. But some companies continue to thrive. Stan Lepeak, Director, Global [...]