White-Collar Workers and Robotic Process Automation – Move up the Value Chain

Stan Lepeak Global Research Director, KPMG LLP KPMG LLP (KPMG) recently released the results of its quarterly, global 2Q15 Sourcing […]

Robotic Process Automation: Still Hype, But Reality is Setting In

Stan Lepeak Global Research Director, KPMG LLP KPMG recently released the results of its quarterly, global 2Q15 Sourcing Advisory Pulse […]

Global Business Services: (Mostly) Same Goals, (Mostly) Same Challenges and Problems

Stan Lepeak Global Research Director, KPMG LLP KPMG recently released the results of its quarterly, global 2Q15 Sourcing Advisory Pulse […]

Governance Leadership in GBS

Liz Evans Managing Director Shared Services and Outsourcing Advisory Liz Evans, Managing Director with KPMG, recently sat down with Phil […]

Shining the Pulse Crystal Ball –
Top Trends for 2015 and (Far) Beyond

Stan Lepeak Global Research Director, KPMG LLP KPMG LLP (KPMG) recently released the results of its quarterly, global 1Q15 Sourcing […]

Scaling the Wall of GBS Maturity: Betting Big on “Big Data”

Stan Lepeak Global Research Director, KPMG LLP The pool of organizations participating in this maturity assessment effort includes some of […]

Robot Envy, Robot Fear, or Robot Denial?

Stan Lepeak Global Research Director, KPMG LLP KPMG recently released the results of its quarterly, global 3Q14 Sourcing Advisory Pulse […]

The (Much Needed and Elevated) Role of the GBS Executive

Stan Lepeak Global Research Director, KPMG LLP KPMG recently released the results of its quarterly, global 3Q14 Sourcing Advisory Pulse […]

2Q 2014 Pulse Survey Results: Five Key Takeaways for Global Business Services (GBS)

Stan Lepeak, Global Research Director, KPMG LLP One key to driving greater global business services (GBS) maturity is improving the […]

Taking a Pulse on Global Business Services – Moving Up the Maturity Curve an Uphill Battle

Stan Lepeak, Global Research Director, KPMG LLP KPMG recently released the results of its quarterly, global 1Q14 Sourcing Advisory Pulse […]