Baby Boom Generation of Contracts to Rebid or Renegotiate

Jerry Klawitter, Director, KPMG LLP Carlos Llaguno, Senior Associate, KPMG LLP You needed some creative solutions, needed to lower operational and labor costs, needed to free up staff for more strategic initiatives, needed to gain access to world-class capabilities, needed access to industry-specific expertise, needed to better align the internal IT organization with business requirements… [...]

Global Sourcing – The Need for an Integrated Service Delivery Strategy and Model

Stan Lepeak, Director, Research, Shared Services and Outsourcing Advisory Often buyers have viewed global sourcing as a series of discrete options and capabilities (e.g., internal services, shared services, offshore captives, business process outsourcing and information technology outsourcing (ITO)) rather than a continuum of integrated service models. This is similar to the legacy perspective of viewing [...]