Steve Salmon, Global Cloud Centre of Excellence Lead, KPMG in the UK Karl Flinders of Computer Weekly makes an interesting observation on his blog on the subject of the adoption of cloud services when he writes, “A year ago everybody was talking about the cloud. But there was not much context to what they were [...]
Dave Brown, Principal, Advisory Services When you established your IT outsourcing agreement, you probably did the deal and put it in a drawer, so it may have been a few years since you’ve thought about IT contracts. But now that your contract is coming up for renewal, how can you make the most of the [...]
Stan Lepeak, Director, Global Sourcing Advisory Research KPMG recently released a comprehensive global market study on cloud computing adoption and usage. On November 15th, I will be leading a webcast discussion related to the study. An initial analysis of the results identifies some interesting findings. One of them is the disparity of cloud services adoption [...]
Carl-Henrik Hallström, Head of Sourcing Advisory, KPMG in Sweden Our 2011 Nordics IT Service Provider Performance and Satisfaction Study is the most extensive to date, both in terms of the level of participation and the insights gained. This year, more than 300 different organisations participated and evaluated over 700 unique IT outsourcing contracts. The value [...]
Bill Thomas, Partner, Sourcing Advisory, KPMG in the UK The second quarter 2011 KPMG Global Sourcing Advisory Pulse Survey findings have now been announced and, again, offer a valuable insight into trends in end-user organisations’ usage of shared services, outsourcing and third-party business and IT services. Findings are from KPMG firms’ advisors and leading global [...]
Jason Sahota, Senior Manager, Sourcing Advisory, KPMG in the UK Application support can become more efficient and better able to meet changing business needs. But there are common pitfalls and challenges to negotiate and critical success factors to be aware of on the journey from strategic vision to reality. The recent challenging economic climate has [...]
Dominique Kindt, Country Manager, KPMG in (RC) Belgium Levels of general satisfaction with outsourcing increased this year in the opinion of the BeLux study participants. This is especially impressive given the strong focus buyers had on cost savings and low price, as well as the organisational stress that most buyers were under during the year. [...]
Nico Boot, Partner, Sourcing Advisory This year, more than 170 organisations participated in the Dutch EquaTerra Strategic Outsourcing Study, and over 500 unique IT outsourcing contracts, with an annual value of over €4 billion, were evaluated. This year’s results highlight that organisations expect to expand their use of outsourcing – with 56 percent of respondents [...]
Jonathan Burr, Sourcing Advisory, KPMG in the UK Back office functions, such as Information Technology, Human Resources and Finance and Accounting, have executed complex and innovative strategies to deliver cost savings and improved service levels which seem commonplace today. With improved efficiency having already been achieved through activities such as the creation of shared service [...]
Stan Lepeak, Director, Research, Advisory Services Unless you have been spending time under the proverbial rock you know that cloud computing is the “hot” topic in the business and IT services marketplace for 2011. There’s no denying cloud computing is a hot topic, especially among those vendors and service providers selling cloud offerings. The more [...]
