If venture capitalists walked through your door with a sack full of cash and asked you to clearly articulate the market value of your IT organization, what would you tell them? Would you talk about uptime, utilization, platforming, and cost savings? Or would you discuss tangible business metrics like market share, margin enhancement, return on capital, customer penetration, and product differentiation?

Filed under: CIO Agenda, Information Technology (IT), Market Trends and News by KPMG
No Comments »

Glenn Davidson, Managing Director, KPMG LLP Federal, state and local governments and other not-for-profits have largely been operating the same way as they have for decades. Typically, it is with highly distributed, decentralized IT models that are not necessarily efficient, or successful in providing great service quality. The recession has changed all that, and now [...]

Filed under: Information Technology (IT), Outsourcing, Public Sector by KPMG
No Comments »

Glenn Davidson, Managing Director, KPMG LLP While many corporations have gone to employee self-service, HR in public sector organizations has tended to lag. The decentralized model of yesterday has left each agency, and in many cases each department, with its own HR operation. Worse, these operations tend to operate largely with paper files—documents and spreadsheets—for [...]

Filed under: Human Resources, Information Technology (IT), Outsourcing, Public Sector by KPMG
No Comments »

Stan Lepeak, Global Research Director, KPMG LLP Advisory Rick Wright, Global & US Cloud Enablement Program Leader, KPMG LLP KPMG recently released the 2013 edition of its annual cloud market research study. The first in a series of blogs examining key findings from this market study highlighted some of the hidden or at least unexpected [...]

Filed under: CIO Agenda, Cloud Computing, Information Technology (IT) by KPMG
No Comments »

Mike Gough, Manager, KPMG LLP and Jeff Gregoire, Director, KPMG LLP Say the words “cost allocations,” and your audience immediately thinks “expensive,” “formulaic,” “not based in reality,” and maybe worse.  Cost allocations are nothing new, but managing them correctly is. It’s the difference between providing a required service versus providing a value-based service with obvious [...]

Filed under: Cloud Computing, Information Technology (IT), Outsourcing, Shared Services by KPMG
No Comments »

By Atul Subbiah, Advisory Partner, KPMG LLP Operational transformation is a familiar issue in the business world. Costs keep going up, competition increases, and CIOs need to continually improve performance, enhance processes, and streamline their IT infrastructure. So what’s the “new news” about operational transformation today? More to the point, what do CIOs need to [...]

Filed under: CIO Agenda, Information Technology (IT), Market Trends and News by KPMG
No Comments »

By Marc Snyder, Managing Director, KPMG Management Consulting, and Amin Qazi, Director, KPMG Management Consulting Think $12.3 billion annual overspend on commercial off-the-shelf (COTS) is a big wallop to U.S. companies’ pocketbooks? KPMG LLP (KPMG) believes the dollar amount may be considerably higher than that estimate, presented in independent research firm Opinion Matters’ “Software Efficiency [...]

Filed under: CIO Agenda, Governance, Information Technology (IT) by KPMG
No Comments »

Few enterprises world-wide can claim  to have ‘mastered’ the skills of managing their Big Data challenges, yet many are looking to make dramatic increases in capital investment in business analytics. No doubt, managing Big Data is a mission-critical imperative for almost any organization operating in today’s business environment. And it is precisely because it is so integral that this increase [...]

Filed under: CIO Agenda, Data Analytics, Information Technology (IT) by KPMG
No Comments »

By Eddie Short, KPMG in the UK Everywhere I go, people want to talk about Big Data. And rightfully so: thanks to the latest digital developments, businesses can now capture, store, and manage massive volumes of data from a wide range of internal and external sources. This offers companies much easier access to a rich [...]

Filed under: CIO Agenda, Data Analytics, Information Technology (IT) by KPMG
No Comments »

Harvey Okin, Director, CIO Advisory   In an April 2012 article for CIO magazine, Houston, We Have an IT Governance Problem, I talked about the key to a well-functioning governance framework—keep constant watch for any problems and act at the first signs of trouble. All that might seem like common sense, but proper governance is [...]

Filed under: CIO Agenda, Governance, Information Technology (IT) by KPMG
No Comments »