It’s Not System Integration, It’s Business Transformation: Oracle Cloud Takes it to the Next Level

John M. Doel Partner, KPMG Advisory Services Oracle has spent the last 8–10 years bringing together the best of market leading applications like PeopleSoft, EBS, Siebel, and Taleo into a single unified Enterprise Application Suite, and with cloud provisioning, they have taken business applications to a completely new level. Sustainable is so yesterday From an […]

IT Transparency Powers New Business Capabilities in Healthcare

Denis Berry Principal, CIO Advisory I spend half of my time meeting with IT leaders and consumers talking about trends and industry practices, trying to understand the challenges and successes around running IT in the healthcare industry. The other half is spent delivering technology and business solutions that help healthcare payors, providers, and life sciences […]

Workday Rising 2014 Recap: Predictive Analytics Take Center Stage as Workday’s Pace of Innovation Accelerates

  Keith Mattioli, Principal, Advisory, Enterprise Solutions ​Last week I attended Workday Rising, the annual forum that brings together Workday executives, customers, prospects, and partners to celebrate the past year’s client successes and share Workday’s vision and direction. Now that a week has passed, I have a few post-event observations. First, the atmosphere at Workday […]

Five Keys to Succeed in “Running IT Like a Business”

Steve Bates, Principal, CIO Advisory Mandates for enterprise IT departments have taken a 180° turn since the 2008 financial crisis began easing. While board of directors and business leadership had been calling for slashed costs, their new directives are for provision of IT transparency and proof of real, tangible business value delivered. Realizing the need […]

Do You Have the Right KPIs to Run IT Like a Business?

Dave Conroy, Managing Director, CIO Advisory You might remember the old saying about the cobbler’s children—they have no shoes. In fact, the IT function has long been providing “shoes” for everyone in the company except itself as it helps the CEO, COO, and other business leaders exploit information and business intelligence for competitive advantage. But […]

New Study Shows Major Investment in Global Business Services

Companies to spend $40 billion annually. Analytics, IT, and talent cited as success factors.  Global Business Services (GBS) is a next generation operating model for driving performance, added value, and deeper savings in business services. Among other benefits, GBS can help organizations to lower costs, get products to market faster by using their process footprint, […]

The Evolution of Life Sciences IT

Liam Walsh Breaking from the past might just be the toughest part Life sciences companies are veterans in the deployment of enterprise technology solutions and the leverage of outsourced IT delivery models. However, healthcare convergence is rapidly transforming the business of healthcare and the environment in which life sciences companies operate. As this ecosystem transformation […]

Inside the Dragon

Stan Lepeak, Global Research Director, KPMG LLP According to the survey, “State of the Outsourcing Industry,” half of all enterprises are expanding outsourcing. And close to a third of high-end enterprises view Global Business Services as a mission-critical framework for their future operating model. China has a great opportunity to meet that demand by delivering […]

Looking at ITO Contract Renewals, Restructures, Rebids, and Insourcing Through a New Lens

Randy Wiele, Director, KPMG LLP The brave-hearted souls tasked with tackling end-of-contract-term decisions or other event-driven changes to information technology outsourcing (ITO) agreements know all too well that many things have changed since they inked their first, second, or even third deal. While the traditional objectives of ITO were primarily around operational stability, lower cost, […]

Seeking Shared Services Success by Pinpointing Points of Failure

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 3Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG firms’ advisors, who are working closely with end-user organizations that […]