Improving Service Delivery (the Old-fashioned Way?) in the Medical Device Industry
Stan Lepeak, Director, Global Sourcing Advisory Research Vicki Phelan, Director, Shared Services and Outsourcing Advisory supporting the Pharma and Life Sciences Industry KPMG Management Consulting recently completed a market study assessing how North American-based medical device firms are approaching efforts to improve to global business services (GBS). Other KPMG research conducted across multiple industries typically [...]