FAO (Finally!) is Taking Off

Stan Lepeak, Global Research Director, KPMG LLP Advisory Ten years back big ticket human resources outsourcing (HRO) was becoming the rage in sourcing circles.  Service providers and their clients were designing and chasing global “mega” HRO deals ($1+ billion TCV) designed to streamline processes, reduce costs, drive progress, get HR execs a “seat at the [...]

Taking a Pulse on the Global Business Services Market: Results from the Front Lines

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG LLP (KPMG) recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS).  Two prior blogs (click here for the first and second in series) reviewed various [...]

The CEO of IT: Running it as a Business. For Real.

Mitch Kenfield, KPMG LLP Managing Director, CIO Advisory For years, those of us who are leaders in information technology have carried forth the mantra, “run IT as a business.” But, for most of us, that really meant run IT as a cost center—manage your P&L, respond to requests, and keep the engine running. In the [...]

Managing Cloud Taxation with Adequate (Skilled) Representation

Steve Fortier, Principal, KPMG LLP Stan Lepeak, Global Research Director, KPMG LLP Advisory Organizations have many issues to consider and address as they embrace and expand cloud efforts.  Saving money, accessing new software capabilities, and addressing security concerns are typically top on the list.  Understanding taxation ramifications are not always top of mind or at [...]

Taking a Sober Look at Cloud Security

Greg Bell, Principal, KPMG LLP Stan Lepeak, Global Research Director, KPMG LLP As we write this blog cybersecurity, “cyberterrorism,” and “cyberwar” are once again front page news. The US president has declared that the “cyber threat is one of the most serious economic and national security challenges we face as a nation” and that “America’s [...]

The New Capital of IT: A Changing Discussion For a New Playing Field

If venture capitalists walked through your door with a sack full of cash and asked you to clearly articulate the market value of your IT organization, what would you tell them? Would you talk about uptime, utilization, platforming, and cost savings? Or would you discuss tangible business metrics like market share, margin enhancement, return on capital, customer penetration, and product differentiation?

This Just in (Again!): Organizations’ GBS Ambitions (Still) Outpace Their Capabilities to Manage Efforts

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG International recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). A prior blog reviews the highlights of this quarter’s Pulse. Organizations are continuing to expand [...]

Taking a Pulse on the Global Business Services Market – (Nearly) as Global as Ever

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG International member firms’ (KPMG firms’) advisors, who are working closely [...]

HR and Social Media: Strategies to Co-opt and Control (As Much as Possible and In a Good Way!)

Stan Lepeak, Global Research Director, KPMG LLP Advisory The use of social media (e.g., Twitter, Facebook, LinkedIn®, blogs) is already pervasive in most organizations globally, whether management, communications, risk management, and human resources (HR) groups like it or not. Too many organizations, however, are reactive, dismissive and in some cases naively unrealistic, about the potential [...]

Embracing in the Cloud is (NOT) Easy

Steve Salmon, Principal, KPMG in the UK Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the 2013 edition of its annual cloud market research study. Among the many findings, several that stood out highlighted that adopting and exploiting the potential of cloud is often not as quick, cheap, or easy as market [...]