Stan Lepeak, Director of Global Research, KPMG Shared Services and Outsourcing Advisory KPMG’s Shared Services and Outsourcing Advisory (SSOA) practice’s global leadership team recently completed a tour of Asia Pacific during which it examined sourcing trends into and out of that market. This is the first in series of blogs that will share these findings [...]
Cliff Justice, Service Network Leader, Shared Services and Outsourcing Advisory, KPMG in the US If we stand back and look at our firms’ clients, and look at what they are planning in terms of business services, the market in general has clearly matured. Clients have become more sophisticated in how they design and deploy their [...]
John Masley, Senior Manager, KPMG Shared Services and Outsourcing Advisory Remembering fondly back to the 1980’s, I can recall wondering why everyone wasn’t driving around in the most economically priced vehicle when it was introduced, the beloved (yet now defunct) Yugo. But in outsourcing agreements as in vehicles, there’s always more to it than just [...]
Noel Cullen, Principal Advisor, KPMG in the UK Many business cases for shared services and outsourcing in the finance and insurance sectors overlook the substantial impact of VAT. KPMG’s experience in working with member firm clients in developing their business cases for outsourcing and shared services is that savings of 20 – 40 percent on [...]
Dwayne Prosko, Director, KPMG Shared Services and Outsourcing Advisory As CFOs are increasingly chartered with identifying cost savings opportunities without undermining the core finance and accounting (F&A) function, and helping move the company forward while driving revenue growth, a growing number of leading organizations are adopting strategies that leverage a global footprint combined with an [...]
Dominique Kindt, Country Manager, KPMG in (RC) Belgium Levels of general satisfaction with outsourcing increased this year in the opinion of the BeLux study participants. This is especially impressive given the strong focus buyers had on cost savings and low price, as well as the organisational stress that most buyers were under during the year. [...]
Nico Boot, Partner, KPMG Sourcing Advisory This year, more than 170 organisations participated in the Dutch EquaTerra Strategic Outsourcing Study, and over 500 unique IT outsourcing contracts, with an annual value of over €4 billion, were evaluated. This year’s results highlight that organisations expect to expand their use of outsourcing – with 56 percent of [...]
Anne Clifford, Manager, KPMG Shared Services and Outsourcing Advisory For years, many businesses and analysts have incorrectly classified payroll processing as a commodity. After all, if workers are being paid on time at a cost effective price point, all’s good on the payroll front, right? Wrong, especially these days when this process, the largest spend [...]
Sanjaya Krishna, KPMG LLP Advisory Principal, Contract Compliance and US Digital Services Leader John Hair, KPMG LLP Advisory Director, Risk and Compliance Social media programs are designed to promote and support engagement with client communities and proper governance can help deliver a positive return for this marketing investment. Social Media use is increasingly essential in [...]
Jonathan Burr, Sourcing Advisory, KPMG in the UK Back office functions, such as Information Technology, Human Resources and Finance and Accounting, have executed complex and innovative strategies to deliver cost savings and improved service levels which seem commonplace today. With improved efficiency having already been achieved through activities such as the creation of shared service [...]
