Elusive Innovation: Finding it may mean more work, different teams, and likely additional expense

Randy Wiele, Director, KPMG LLP The sales team promised it. Executives expect it. The account can’t seem to deliver it. […]

FAO (Finally!) is Taking Off

Stan Lepeak, Global Research Director, KPMG LLP Advisory Ten years back big ticket human resources outsourcing (HRO) was becoming the […]

Taking a Pulse on the Global Business Services Market: Results from the Front Lines

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG LLP (KPMG) recently released the results of its global 1Q13 Sourcing […]

Hello, My Name is Vicki. Why does networking have to be so hard to do?

Vicki Phelan, KPMG Director, Shared Services & Outsourcing, Life Sciences Advisory (Vicki Phelan is cofounder of Women in Shared Services […]

This Just in (Again!): Organizations’ GBS Ambitions (Still) Outpace Their Capabilities to Manage Efforts

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG International recently released the results of its global 1Q13 Sourcing Advisory […]

Taking a Pulse on the Global Business Services Market – (Nearly) as Global as Ever

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 1Q13 Sourcing Advisory Pulse […]

Developing Sustainable Outsourcing Strategies is a Multi-Faceted Balancing Act

Jerry Klawitter, Director, KPMG LLP Today’s outsourcing buyers have a wealth of delivery, contractual, provider, and location alternatives from which […]

Sleeping Giants Awaken: Optimizing Government IT for the New Economy

Federal, state and local governments and other not-for-profits have largely been operating the same way as they have for decades. […]

HR Optimization for the Public Sector: From Paper Sea to Self-Service

While many corporations have gone to employee self-service, HR in public sector organizations has tended to lag. The decentralized model […]

Putting a Big “G” in Global Business Services

Stan Lepeak, Global Research Director, KPMG LLP Advisory As organizations expand their collective global business services (GBS) efforts they are […]