Mark Trepanier, Managing Director, HR Practice Group
Change management was the hot topic last week at an EquaTerra roundtable that I had the privilege of hosting. I gleaned insights from largely experienced outsourcing buyers across a spectrum of functions (e.g. Finance, HR, IT and Procurement) and industries. Our conversation evolved from change management into key success [...]
Michele Gentry and Robert Jacobs, Project Directors
If you are reading this, you may have decided it is time to take knowledge management (KM) seriously. Perhaps you have seen the effects of lost knowledge and are working from lessons learned. Or maybe you are a visionary who understands there is no time like the present to [...]
Lee Ann Moore, Chief Marketing Officer
The music video of the song “Video Killed the Radio Star” was the very first ever shown on MTV when the music channel debuted at 00:01 on August 1, 1981. And while video didn’t actually kill radio, it certainly pressured the radio industry to work harder and smarter to compete [...]
Stan Lepeak, Managing Director, EquaTerra Global Research
This is the fifth in an ongoing series of blogs presenting the findings from EquaTerra’s recently completed market study assessing North American and U.K. finance and accounting (F&A) and F&A outsourcing (FAO) market trends. EquaTerra released the results of this market study via a webcast held on January 28, [...]
Stan Lepeak, Managing Director, EquaTerra Global Research
This is the third in an ongoing series of blogs presenting the findings from EquaTerra’s recently completed market study assessing North American and U.K. finance and accounting (F&A) and F&A outsourcing (FAO) market trends. EquaTerra released the results of this market study via a webcast held on January 28, [...]
Lee Ann Moore, Chief Marketing Officer and
Joe Lancaster, Project Director
While not experiencing 7.34 on the Richter scale, many EquaTerra clients have felt their operating environment shift and their global footprint change as they migrate their businesses to geographic areas of greatest growth. Our client base includes a large number of the oldest U.S.-based companies which [...]
Charles Arnold, Managing Director, EquaTerra IT practice (North America)
Stan Lepeak, Managing Director, EquaTerra Research (Global)
One of the biggest buzzwords in IT today is Cloud Computing. Nearly every IT infrastructure team is at least discussing it, if not actually planning for what it will mean to them. Not surprisingly, it has made its way into IT [...]
Stan Lepeak, Managing Director, EquaTerra Global Research
with Nico Boot, Executive Director, EquaTerra Europe
I recently spoke with Nico Boot, IT and ITO industry veteran and executive director of EquaTerra Europe, on what he sees as the top trends in the European business and IT services market in 2010. One key trend he focused on is how [...]
Stan Lepeak, Managing Director, EquaTerra Global Research
EquaTerra recently released the results of the 2009 edition of its UK ITO service provider performance and satisfaction (SPPS) study. EquaTerra conducts the SPPS market study program annually across several major European markets and is launching a US ITO version of the study in 2010. In the study EquaTerra [...]
By Gary Morris, Principal Consultant
Remote Infrastructure Management (RIM) seems to be on the lips of many CIO’s as a new concept and a new route to business improvement. However, there’s no industry standard definition for RIM and as with many similar terms, suffers from meaning all things to all people.
The reality is that it is [...]
