Can Technology and BPO Save the Newspaper Industry?

Lee Ann Moore, Chief Marketing Officer The music video of the song “Video Killed the Radio Star” was the very first ever shown on MTV when the music channel debuted at 00:01 on August 1, 1981. And while video didn’t actually kill radio, it certainly pressured the radio industry to work harder and smarter to [...]

FAO 2010: FAO Benefits Sought and Achieved

Stan Lepeak, Managing Director, EquaTerra Global Research This is the fifth in an ongoing series of blogs presenting the findings from EquaTerra’s recently completed market study assessing North American and U.K. finance and accounting (F&A) and F&A outsourcing (FAO) market trends. EquaTerra released the results of this market study via a webcast held on January [...]

FAO 2010: Strategies and Tactics to Enable the CFO’s Agenda

Stan Lepeak, Managing Director, EquaTerra Global Research This is the third in an ongoing series of blogs presenting the findings from EquaTerra’s recently completed market study assessing North American and U.K. finance and accounting (F&A) and F&A outsourcing (FAO) market trends. EquaTerra released the results of this market study via a webcast held on January [...]

Survive the Global Seismic Shift: The Five Ways to Succeed on Virtual Operating Teams

Lee Ann Moore, Chief Marketing Officer and Joe Lancaster, Project Director While not experiencing 7.34 on the Richter scale, many EquaTerra clients have felt their operating environment shift and their global footprint change as they migrate their businesses to geographic areas of greatest growth. Our client base includes a large number of the oldest U.S.-based [...]

Cloud Computing: From Blue Sky Thinking to a Real Solution

Charles Arnold, Managing Director, EquaTerra IT practice (North America) Stan Lepeak, Managing Director, EquaTerra Research (Global) One of the biggest buzzwords in IT today is Cloud Computing.  Nearly every IT infrastructure team is at least discussing it, if not actually planning for what it will mean to them.  Not surprisingly, it has made its way [...]

Europe IT Trends 2010: A measured (and often more successful) approach to change

Stan Lepeak, Managing Director, EquaTerra Global Research with Nico Boot, Executive Director, EquaTerra Europe I recently spoke with Nico Boot, IT and ITO industry veteran and executive director of EquaTerra Europe, on what he sees as the top trends in the European business and IT services market in 2010.  One key trend he focused on [...]

The Outsourcing Innovator’s Dilemma

Stan Lepeak, Managing Director, EquaTerra Global Research EquaTerra recently released the results of the 2009 edition of its UK ITO service provider performance and satisfaction (SPPS) study.  EquaTerra conducts the SPPS market study program annually across several major European markets and is launching a US ITO version of the study in 2010.  In the study [...]

Myths, Legends, the Truth and Remote Infrastructure Management

By Gary Morris, Principal Consultant Remote Infrastructure Management (RIM) seems to be on the lips of many CIO’s as a new concept and a new route to business improvement. However, there’s no industry standard definition for RIM and as with many similar terms, suffers from meaning all things to all people. The reality is that [...]