Elizabeth Newman, Senior Advisor, Shared Services and Outsourcing Advisory ERP systems have the potential to deliver significant cost savings, productivity boosts and efficiency gains to public sector organizations. But their implementation is fraught with complex technological challenges, are highly disruptive in how core business processes are conducted, and are highly prone to timeline extensions and [...]

Filed under: Enterprise Systems, How to..., Public Sector by EquaTerra
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John Mackie, UK Public Sector Lead Nineteen percent of the outsourcing contracts reviewed in the EquaTerra 2010 UK IT Service Provider Performance and Satisfaction Study were for public sector organisations, representing both central and local government and non departmental public bodies (NDPBs). Given the political and economic climate in which these organisations are currently operating, [...]

Filed under: Market Trends and News, Outsourcing, Public Sector by EquaTerra
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John Mackie, Public Sector Lead (UK) Maintaining service delivery levels with reduced budgets is the order of the day – and the use of outsourcing service providers and shared service centres offers public sector organisations creative solutions to this challenge. The UK is now a mature outsourcing market and recent EquaTerra research has shown that [...]

Filed under: How to..., Outsourcing, Public Sector by EquaTerra
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