The (Much Needed and Elevated) Role of the GBS Executive

Stan Lepeak Global Research Director, KPMG LLP KPMG recently released the results of its quarterly, global 3Q14 Sourcing Advisory Pulse […]

Governance Talent Management: The Making of Governance Superstars [SlideShare]

Liz Evans Managing Director, Shared Services and Outsourcing Advisory As today’s organizations grow in size, complexity, and global reach, hybrid […]

Providers Being Held to a MUCH Higher Standard

25% of clients are actively looking to fire their provider.

The June 2014 HfS Research State of Industry Study (conducted in conjunction with KPMG) revealed that clients are demanding operational transformation on the part of service providers, and a need for more strategic relationships instead of empty promises to win business.

Taking a Pulse on Global Business Services – Moving Up the Maturity Curve an Uphill Battle

Stan Lepeak, Global Research Director, KPMG LLP KPMG recently released the results of its quarterly, global 1Q14 Sourcing Advisory Pulse […]

Taking a Pulse on Global Business Services – Short Term Progress but a Long Term Journey

Stan Lepeak, Global Research Director, KPMG LLP KPMG recently released  the results of its quarterly, global 1Q14 Sourcing Advisory Pulse […]

Turning Operational Excellence Into a Contact Sport

By Anshul Varma, KPMG Director, Shared Services and Outsourcing Shared services is all about the people We often talk about […]

Seeking Shared Services Success by Pinpointing Points of Failure

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 3Q13 Sourcing Advisory Pulse […]

Global Business Services: From Blunt Tool to Innovation Enabler

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 2Q13 Sourcing Advisory Pulse […]

The Role of IT in Enabling GBS Success

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released  the results of its global 2Q13 Sourcing Advisory Pulse […]

The Survey Says: F&A BPO is a Strong Market (And there is plenty of room for expansion)

Stan Lepeak, Global Research Director, KPMG LLP and Ron Walker, Principal, KPMG LLP; featuring Phil Fersht KPMG and Horses for […]