HR and Social Media: Strategies to Co-opt and Control (As Much as Possible and In a Good Way!)

Stan Lepeak, Global Research Director, KPMG LLP Advisory The use of social media (e.g., Twitter, Facebook, LinkedIn®, blogs) is already pervasive in most organizations globally, whether management, communications, risk management, and human resources (HR) groups like it or not. Too many organizations, however, are reactive, dismissive and in some cases naively unrealistic, about the potential [...]

The Social Media Imperative for Banks

Stan Lepeak, Global Research Director, KPMG LLP Advisory Social media is a “hot” topic on the agenda of any firm that has customer-facing operations and offerings and this is especially true in the banking industry. Banks have always been big users of information technology and aggressive adopters of new technologies. As a result, banking has [...]

Social Media: Balancing Controls with Creativity

Sanjaya Krishna, KPMG LLP Advisory Principal, Contract Compliance and US Digital Services Leader John Hair, KPMG LLP Advisory Director, Risk and Compliance Social media programs are designed to promote and support engagement with client communities and proper governance can help deliver a positive return for this marketing investment.  Social Media use is increasingly essential in [...]

Defining a Social Media Strategy: Don’t Forget About Your Sourcing Partners

Sanjaya Krishna, KPMG LLP Advisory Principal, Contract Compliance John Hair, KPMG LLP Advisory Director, Risk and Compliance It is critical to have control mechanisms in place to  manage your organization’s social media activity—and to understand your risks in the adoption and use of this rapidly evolving business enabler.  KPMG is assisting out client organizations in [...]

Social Media and Sourcing: Spot On or So What?

Stan Lepeak, Director, Research, KPMG Advisory The use and monetization of social media is one of the hottest topics in the market for 2011. Setting aside the dot.com like valuations of firms such as Facebook, Twitter, LinkedIn and Groupon, social media is transforming how consumers, business professionals, business and organizations interact and communicate. Whether aggregating [...]

Social Media as a Business Medium: It’s already here, are you ready?

Stan Lepeak, Managing Director, Global Research Collaboration is a core skill in any successful business.   The means, however,  through which businesses collaborate internally as well as externally with customers and partners have changed dramatically over the past 20 years and  will continue to do so at a torrid pace.  Today the collaboration envelope is being [...]