Emerging Outsourcing Areas: Legal Process Outsourcing

Stan Lepeak, Managing Director, EquaTerra Global Research Lowell Williams, EquaTerra General Counsel and Executive Director, Global Human Resources Services Various EquaTerra research studies, such as the quarterly global Pulse survey,  have routinely identified legal process outsourcing (LPO) – along with document services, pharmaceutical research and development, and real estate and facilities management – as emerging [...]

Xerox Appears Comfortable Owning the Bottom of the Technology Services Food Chain, Trawls for Treasure with ACS

Xerox announced it is acquiring business and IT process outsourcing firm ACS. What does this mean for the outsourcing market, prospective buyers and existing ACS clients? Following is EquaTerra’s perspective.