Bob Cecil, Executive Director, Business and Financial Processes Advisory My last blog – Shared Services: Nexus for Cost Realignment or Exporter of Value?– focused on a Blue Sky Innovation Room session at last month’s Shared Services Week conference on how shared services is perceived, versus how it would like to be perceived by the company [...]
Bob Cecil, Executive Director, Business & Financial Processes Advisory At last month’s Shared Services Week conference in Orlando, Florida, I had the good fortune to chair the invitation-only Blue Sky Innovation Room sessions, each of which addressed current challenges unique to mature shared services organizations. The discussions among the expert panelists and participants from some [...]
Stan Lepeak, Managing Director, EquaTerra Global Research This is the sixth in an ongoing series of blogs presenting the findings from EquaTerra’s recently completed market study assessing North American and U.K. finance and accounting (F&A) and F&A outsourcing (FAO) market trends. EquaTerra released the results of this market study via a webcast held on January [...]
Stan Lepeak, Managing Director, EquaTerra Global Research This is the fifth in an ongoing series of blogs presenting the findings from EquaTerra’s recently completed market study assessing North American and U.K. finance and accounting (F&A) and F&A outsourcing (FAO) market trends. EquaTerra released the results of this market study via a webcast held on January [...]
Stan Lepeak, Managing Director, Global Research Collaboration is a core skill in any successful business. The means, however, through which businesses collaborate internally as well as externally with customers and partners have changed dramatically over the past 20 years and will continue to do so at a torrid pace. Today the collaboration envelope is being [...]
Stan Lepeak, Managing Director, EquaTerra Global Research It is intuitive that the harder it is do something, the more difficult it is to do it well. The counter argument is that if something is more difficult, you tend to try harder, bring the best resources or exert additional effort to do it well. This is [...]
In September, EquaTerra advisors to spent time with six service providers in Shanghai and Guangzhou China, to understand their current operations as well as their future strategies for this region of the world. They also experienced the broader business climate in China in two of its primary outsourcing services cities. They share what they learned in this “trip report.”
Xerox announced it is acquiring business and IT process outsourcing firm ACS. What does this mean for the outsourcing market, prospective buyers and existing ACS clients? Following is EquaTerra’s perspective.
