It’s a lot of time, resources and patience if you’re just looking for the right number. John Masley, Senior Manager, KPMG Shared Services and Outsourcing Advisory Just about every outsourcing contract has a benchmarking clause. The threat of the word itself strikes fear in most providers. Objectively, can your business really manage the time-out, direct and indirect [...]
Stan Lepeak, Director, KPMG Global Sourcing Advisory Research KPMG is pleased to release the Europe, Middle East and Africa (EMEA) region (RC) market findings from its 2Q11 Global Sourcing Advisory Pulse survey. These findings represent an extract from the Global 2Q11 KPMG Pulse survey, and are based on the views of our firms’ advisors that [...]
Lee Ayling, Partner, Sourcing Advisory, KPMG in the UK Karene House, Principal Advisor, Sourcing Advisory, KPMG in the UK How are you driving innovation with your outsourcing providers and, if you’re a supplier of outsourced services, how are you delivering innovation for your clients? What’s working and what’s not? How do you measure its impact [...]
Stan Lepeak, Director of Global Research, KPMG Shared Services and Outsourcing Advisory KPMG’s Shared Services and Outsourcing Advisory (SSOA) practice’s global leadership team recently completed a tour of Asia Pacific during which it examined sourcing trends into and out of that market. This is the first in series of blogs that will share these findings [...]
Cliff Justice, Service Network Leader, Shared Services and Outsourcing Advisory, KPMG in the US If we stand back and look at our firms’ clients, and look at what they are planning in terms of business services, the market in general has clearly matured. Clients have become more sophisticated in how they design and deploy their [...]
Noel Cullen, Principal Advisor, KPMG in the UK Many business cases for shared services and outsourcing in the finance and insurance sectors overlook the substantial impact of VAT. KPMG’s experience in working with member firm clients in developing their business cases for outsourcing and shared services is that savings of 20 – 40 percent on [...]
Dwayne Prosko, Director, KPMG Shared Services and Outsourcing Advisory As CFOs are increasingly chartered with identifying cost savings opportunities without undermining the core finance and accounting (F&A) function, and helping move the company forward while driving revenue growth, a growing number of leading organizations are adopting strategies that leverage a global footprint combined with an [...]
Anne Clifford, Manager, KPMG Shared Services and Outsourcing Advisory For years, many businesses and analysts have incorrectly classified payroll processing as a commodity. After all, if workers are being paid on time at a cost effective price point, all’s good on the payroll front, right? Wrong, especially these days when this process, the largest spend [...]
Jonathan Burr, Sourcing Advisory, KPMG in the UK Back office functions, such as Information Technology, Human Resources and Finance and Accounting, have executed complex and innovative strategies to deliver cost savings and improved service levels which seem commonplace today. With improved efficiency having already been achieved through activities such as the creation of shared service [...]
Christian Moens, EquaTerra Are you seeking an alternative to staff reductions as a means to achieving cost savings in procurement? As Chief Financial Officers (CFOs) are taking ever-greater responsibility for their procurement functions, there are real opportunities available to optimise efficiency both in terms of costs as well as quality of services. In order to [...]