Dave Brown, Principal, Shared Services and Outsourcing Advisory, KPMG LLP ( US) Information technology outsourcing (ITO) continues to push the capabilities of service delivery to buyers using more efficient and seamless interfaces. Cloud computing services begin to take the next step by attempting to hide the entire infrastructure and allowing you to simply pay for [...]
Stan Lepeak, Director, Global Research, KPMG Shared Services and Outsourcing Advisory Cloud computing was one of the focus areas in KPMG’s 2Q11 Sourcing Advisory Pulse survey. While the potential benefits of cloud computing have been loudly touted by both pundits and providers there has been less focus on the practical enthusiasm of the average buyer [...]
Stan Lepeak, Director, Global Research, KPMG Shared Services and Outsourcing Advisory In the KPMG 2Q11 Sourcing Advisory Global Pulse survey, we polled the firms’ sourcing advisors as well as leading third-party business and IT service providers to assess the skills of typical end-user organizations around various cloud computing capabilities such as understanding the technical underpinnings [...]
Bill Thomas, Partner, Sourcing Advisory, KPMG in the UK The second quarter 2011 KPMG Global Sourcing Advisory Pulse Survey findings have now been announced and, again, offer a valuable insight into trends in end-user organisations’ usage of shared services, outsourcing and third-party business and IT services. Findings are from KPMG firms’ advisors and leading global [...]
Nico Boot, Partner, KPMG Sourcing Advisory This year, more than 170 organisations participated in the Dutch EquaTerra Strategic Outsourcing Study, and over 500 unique IT outsourcing contracts, with an annual value of over €4 billion, were evaluated. This year’s results highlight that organisations expect to expand their use of outsourcing – with 56 percent of [...]
Stan Lepeak, Director, Research, Advisory Services Unless you have been spending time under the proverbial rock you know that cloud computing is the “hot” topic in the business and IT services marketplace for 2011. There’s no denying cloud computing is a hot topic, especially among those vendors and service providers selling cloud offerings. The more [...]
Stan Lepeak, Managing Director Global Research One key topic addressed in EquaTerra’s 4Q10 global Pulse survey, the results of which were released via a webcast on Wednesday, January 26, is predictions for the most impactful trends in the business and IT services marketplace in 2011. Not surprisingly, cloud computing overall – and in lieu of [...]
Stan Lepeak, Managing Director of Global Research EquaTerra released the results of its 4Q10 global Pulse survey via a webcast held on Wednesday, January 26th. As it regularly does in the fourth quarter Pulse survey, EquaTerra polled leading services providers and its advisors on what they projected as the most impactful trends in the business [...]
Martin Molloy, Principal Consultant, Information Technology Advisory, Europe and Asia Pacific Eighty-two percent of all organisations participating in this year’s UK study have outsourced part, or all of their Infrastructure Management and as such it is the most mature IT outsourcing process. 2010 may become cited as the year when cloud computing finally reached the [...]
Brian Walker, Managing Director, IT Consulting As 2011 quickly approaches, our clients are asking about the areas in which they should focus their attention, and those in which the greatest opportunities for improvement exist. Following are some of our thoughts, highlighting areas in which our clients are achieving significant value or managing risk within their [...]
