KPMG polled REFM outsourcing buyers and service providers on changes to demand and preferences for a range of outsourcing delivery and management model options.
Stan Lepeak, Director, KPMG Global Sourcing Advisory Research Doug Burr, Senior Manager, KPMG Advisory KPMG LLP (US) and KPMG Holdings Limited (UK) recently released the results of its inaugural Real Estate and Facilities Management (REFM) Pulse survey. This survey is the newest addition to the Pulse family of research studies. Similar to the other KPMG [...]
Doug Burr, Advisor, Real Estate and Facilities Management Practice I recently participated in negotiations for a $400 million total contract value real estate and facilities management (RE & FM) outsourcing deal. On the plane home I had some time to opine about what I learned from this and other negotiations. Here are a few questions [...]
Doug Burr, Senior Advisor, Real Estate and Facilities Management Advisory Ron Walker, Managing Director, Real Estate and Facilities Management Advisory Like every other aspect of an outsourcing agreement, success depends on detailing where you are, where you want to be and what it’s going to take to get there. Design and execution of the facilities [...]
Lee Ann Moore, CMO, EquaTerra We have seen increasing interest in Real Estate and Facilities Management (RE/FM) outsourcing, strengthening capabilities in the provider community and strong value drivers for outsourcing RE/FM. At the recent Sourcing Interests Group conference it was clear that many buy-side attendees were actively using third parties to manage these services, and [...]
Stan Lepeak, Managing Director, EquaTerra Global Research Lowell Williams, EquaTerra General Counsel and Executive Director, Global Human Resources Services Various EquaTerra research studies, such as the quarterly global Pulse survey, have routinely identified legal process outsourcing (LPO) – along with document services, pharmaceutical research and development, and real estate and facilities management – as emerging [...]