Noel Cullen, Principal Advisor, KPMG in the UK Many business cases for shared services and outsourcing in the finance and insurance sectors overlook the substantial impact of VAT. KPMG’s experience in working with member firm clients in developing their business cases for outsourcing and shared services is that savings of 20 – 40 percent on [...]
Dwayne Prosko, Director, Shared Services and Outsourcing Advisory As CFOs are increasingly chartered with identifying cost savings opportunities without undermining the core finance and accounting (F&A) function, and helping move the company forward while driving revenue growth, a growing number of leading organizations are adopting strategies that leverage a global footprint combined with an Extended [...]
Jonathan Burr, Sourcing Advisory, KPMG in the UK Back office functions, such as Information Technology, Human Resources and Finance and Accounting, have executed complex and innovative strategies to deliver cost savings and improved service levels which seem commonplace today. With improved efficiency having already been achieved through activities such as the creation of shared service [...]
Stan Lepeak, Director, Research, KPMG SSOA practice Jim Low, Partner, KPMG Audit practice The “Dodd-Frank Act” is not top of mind among many sourcing professionals. Officially labeled the “Dodd–Frank Wall Street Reform and Consumer Protection Act (H.R. 4173)”, this Act was introduced in the US Senate in 2009 and signed into law in July 2010 [...]
Teri Robinson Formerly EquaTerra, now KPMG, we are excited to share expanded insights to support a smarter, empowered enterprise. Thus, we will highlight KPMG studies to better enable your analysis, planning and decision-making processes, ideally making you more effective in your role. Late last year KPMG collaborated with CFO Research Services on a study to [...]
Cliff Justice Stan Lepeak Business success today is predicated on working both faster as well as smarter. Advances in information technology and telecommunications, as manifested in the Internet, highly complex enterprise software systems, and process automation, have helped enable organizations to work increasingly faster and on a global scale. In many respects, it is working [...]
Rick Bertheaud Need to revitalize your internal brand for shared services? Trying to move beyond transactional processing? Many shared services centers (SSCs) are at a crossroads. Some, a few years in, are trying to reinvigorate their brand as enthusiasm fades. Others are mired in high-volume transactional work that isn’t relevant when performed flawlessly and is [...]
Rick Bertheaud, Finance and Accounting Managing Director, North America Stan Lepeak, Managing Director, Global Research When it comes to finance and accounting outsourcing (FAO), the tides are shifting from large, complex, multi-tower deals in which many processes are bundled into a single outsourcing transaction to fewer processes or even single-process outsourcing transactions. Many FAO buyers [...]
Rick Bertheaud, Finance and Accounting Managing Director, North America Stan Lepeak, Managing Director, Global Research Inquiring minds want to know – is there a quantifiable difference in the service quality between the multinational finance and accounting outsourcing (FAO) providers (e.g. Accenture, IBM, HP, Capgemini and Steria) and the rising class of India-based FAO suppliers (e.g. [...]
Stan Lepeak, Managing Director, Global Research Results from the recently released inaugural edition of EquaTerra’s global FAO service provider performance and satisfaction (SPPS) study reflect very positively on the finance and accounting outsourcing (FAO) marketplace. While this is good news for users and providers of FAO services, what is of more interest is the “why” [...]
