Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 1Q12 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG firms’ advisors, who are working closely with end-user organizations that [...]
Stan Lepeak, Global Research Director, KPMG LLP Advisory Marc Stark, Director, Management Consulting, KPMG LLP Advisory KPMG released the results of the 2012 edition of the global Legal Pulse survey via a webcast on March 27. This was the third annual edition of the legal Pulse, one of the family of recurring Pulse research studies. [...]
KPMG survey data has identified perceived top capabilities organizations will need to successfully undertake top 2012 initiatives and overcome the challenges they are encountering: dysfunctional and/or fragmented organizational operating models, designs, and processes; inadequate and/or antiquated information technology (IT) infrastructure and systems; and the lack of adequate and skilled talent, and the inability to attract and retain talent.
What are the obstacles to driving down operating costs, investing in new or improved information technology, and redesigning or reengineering core business processes in 2012? KPMG advisors across all service groups and geographies share their perceptions.
Stan Lepeak, Global Research Director, KPMG Management Consulting KPMG recently conducted a global poll of its firms’ professionals to assess what they view as the top market trends that will impact their clients in 2012. This poll canvassed professionals from the firms’ Management Consulting, Risk Consulting, Audit, and Tax service groups. KPMG discussed some of [...]
Stan Lepeak, Director, Global Research, KPMG Management Consulting KPMG recently released the results of its global 4Q11 Sourcing Advisory Pulse Survey. The Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG firms’ advisers, who are working closely with enterprises that are [...]
Organizations need to understand the maturity of their service delivery capabilities so they can measure progress in improving them over time and understand how far and fast to push these improvement efforts. In addition to measuring the own internal performance and improvement levels, they ideally need to also compare themselves to their peers.
Stan Lepeak, Director, KPMG Global Sourcing Advisory Research Doug Burr, Senior Manager, KPMG Advisory KPMG LLP (US) and KPMG Holdings Limited (UK) recently released the results of its inaugural Real Estate and Facilities Management (REFM) Pulse survey. This survey is the newest addition to the Pulse family of research studies. Similar to the other KPMG [...]
Stan Lepeak, Director, Global Research, KPMG Shared Services and Outsourcing Advisory In the KPMG 2Q11 Sourcing Advisory Global Pulse survey, we polled the firms’ sourcing advisors as well as leading third-party business and IT service providers to assess the skills of typical end-user organizations around various cloud computing capabilities such as understanding the technical underpinnings [...]
Dwayne Prosko, Director, KPMG Shared Services and Outsourcing Advisory As CFOs are increasingly chartered with identifying cost savings opportunities without undermining the core finance and accounting (F&A) function, and helping move the company forward while driving revenue growth, a growing number of leading organizations are adopting strategies that leverage a global footprint combined with an [...]
