Ken Gabriel, Partner, KPMG Advisory Tony Torchia, Partner, KPMG Advisory Optimism was clearly apparent at the GRC (Governance, Risk and Compliance) 2012 Conference (also covering HR and Finance Transformation) held in Las Vegas, March 13-16. After several years of slower growth, attendees showed renewed interest in engaging on projects. An increase in attendance was evident. In [...]
Mark Voytek, Managed Governance Services Leader, KPMG LLP (U.S.) In the past several years, the global outsourcing market for large single-provider deals has flattened. Instead, buyers increasingly are seeking best-of-breed providers for specific services. Shared services centers, meanwhile, are incorporating more services, more functions, and more third-party resources as they strive to improve productivity and [...]
Stan Lepeak, Director, Research, Shared Services and Outsourcing Advisory Often buyers have viewed global sourcing as a series of discrete options and capabilities (e.g., internal services, shared services, offshore captives, business process outsourcing and information technology outsourcing (ITO)) rather than a continuum of integrated service models. This is similar to the legacy perspective of viewing [...]
Brian Walker, Managing Director, IT Consulting As 2011 quickly approaches, our clients are asking about the areas in which they should focus their attention, and those in which the greatest opportunities for improvement exist. Following are some of our thoughts, highlighting areas in which our clients are achieving significant value or managing risk within their [...]
Tim Amatt, EquaTerra Project Director I recently had the opportunity to speak on the subject of governance to a large group of representatives from a number of leading service provider organisations. This was a great opportunity to discuss a subject which is unfortunately viewed by some as an add-on, or an afterthought, when service providers [...]
