The Perils of Information vs. Knowledge, Empowerment

Stan Lepeak, Managing Director Global Research Two tenets that underpin the pervasiveness of computing and the Internet are that access to more information and user empowerment are always good things. First the personal computer, then the Internet, and now powerful hand-held devices and social media services are “empowering” users to access corporate computing systems and [...]

Knowledge Management in 10 Easy Steps: How to Jumpstart Your Strategy

Michele Gentry and Robert Jacobs, Project Directors If you are reading this, you may have decided it is time to take knowledge management (KM) seriously. Perhaps you have seen the effects of lost knowledge and are working from lessons learned. Or maybe you are a visionary who understands there is no time like the present [...]