What to Look for in Next-Generation ITO Deals

Dave Brown, Principal, Advisory Services When you established your IT outsourcing agreement, you probably did the deal and put it in a drawer, so it may have been a few years since you’ve thought about IT contracts. But now that your contract is coming up for renewal, how can you make the most of the [...]

Contract Negotiations: Real Estate and Facilities Management Outsourcing Lessons Learned on a Critical Phase of RE & FM Outsourcing

Doug Burr, Advisor, Real Estate and Facilities Management Practice I recently participated in negotiations for a $400 million total contract value real estate and facilities management (RE & FM) outsourcing deal. On the plane home I had some time to opine about what I learned from this and other negotiations. Here are a few questions [...]

How to Kill Your Outsourcing Engagement in Nine Steps or Less

Jerry Klawitter, IT Practice Project Director, EquaTerra A client of mine shared with me recently the results of an interview he conducted with a technologist from another firm which had outsourced all of its IT, and then recently insourced it all. After I regained my composure, I realized this was a story the masses needed [...]

Sole Sourcing – Traits of a Successful Sole Sourcing Deal

Lee Ayling, EquaTerra Managing Director of Information Technology (IT) Advisory Services, UK The  second  in a pair of blogs where I look at sole-sourcing from the perspective of the service provider: On 2 March 2010, EquaTerra held its first advisor relations briefing event in London.  At that event, a discussion about the traits of a [...]

Sole Sourcing – What, When and Why?

Lee Ayling, EquaTerra Managing Director of Information Technology (IT) Advisory Services, UK The first in a pair of blogs, I here begin a look at sole-sourcing, an increasingly popular method of services procurement, from the perspective of the service provider. What? Sole source is not, as it is easy to assume, a short cut to [...]

From the Trenches: Advice for Negotiating Your Next Outsourcing Deal

When it comes to contract negotiations, you can never be too prepared. Here are four tips to help you improve your position with your service provider.

Speed Sourcing, only for informed

by Lee Ann Moore, EquaTerra Chief Marketing Officer The term ‘Speed Sourcing’,  an expedited approach to selecting a service provider for outsourcing services,  received recent attention from the media and outsourcing service provider community.  Interestingly, this approach worked for a specific client who quickly became comfortable with two specific outsourcing providers – much due to [...]