Baby Boom Generation of Contracts to Rebid or Renegotiate

Jerry Klawitter, Director, KPMG LLP Carlos Llaguno, Senior Associate, KPMG LLP You needed some creative solutions, needed to lower operational and labor costs, needed to free up staff for more strategic initiatives, needed to gain access to world-class capabilities, needed access to industry-specific expertise, needed to better align the internal IT organization with business requirements… [...]

Developing Sustainable Outsourcing Strategies is a Multi-Faceted Balancing Act

Jerry Klawitter, Director, KPMG LLP Today’s outsourcing buyers have a wealth of delivery, contractual, provider, and location alternatives from which to choose. Yet, despite their increasing maturity, many buyers are missing the mark in attaining the most advantageous and strategically value-added outsourcing deals. This is in large part due to the sheer complexity caused by [...]

What to Look for in Next-Generation ITO Deals

Dave Brown, Principal, KPMG Advisory Services When you established your IT outsourcing agreement, you probably did the deal and put it in a drawer, so it may have been a few years since you’ve thought about IT contracts. But now that your contract is coming up for renewal, how can you make the most of [...]

Contract Negotiations: Real Estate and Facilities Management Outsourcing Lessons Learned on a Critical Phase of RE & FM Outsourcing

Doug Burr, Advisor, Real Estate and Facilities Management Practice I recently participated in negotiations for a $400 million total contract value real estate and facilities management (RE & FM) outsourcing deal. On the plane home I had some time to opine about what I learned from this and other negotiations. Here are a few questions [...]

How to Kill Your Outsourcing Engagement in Nine Steps or Less

Jerry Klawitter, IT Practice Project Director, EquaTerra A client of mine shared with me recently the results of an interview he conducted with a technologist from another firm which had outsourced all of its IT, and then recently insourced it all. After I regained my composure, I realized this was a story the masses needed [...]

Sole Sourcing – Traits of a Successful Sole Sourcing Deal

Lee Ayling, EquaTerra Managing Director of Information Technology (IT) Advisory Services, UK The  second  in a pair of blogs where I look at sole-sourcing from the perspective of the service provider: On 2 March 2010, EquaTerra held its first advisor relations briefing event in London.  At that event, a discussion about the traits of a [...]

Sole Sourcing – What, When and Why?

Lee Ayling, EquaTerra Managing Director of Information Technology (IT) Advisory Services, UK The first in a pair of blogs, I here begin a look at sole-sourcing, an increasingly popular method of services procurement, from the perspective of the service provider. What? Sole source is not, as it is easy to assume, a short cut to [...]

From the Trenches: Advice for Negotiating Your Next Outsourcing Deal

When it comes to contract negotiations, you can never be too prepared. Here are four tips to help you improve your position with your service provider.

Speed Sourcing, only for informed

by Lee Ann Moore, EquaTerra Chief Marketing Officer The term ‘Speed Sourcing’,  an expedited approach to selecting a service provider for outsourcing services,  received recent attention from the media and outsourcing service provider community.  Interestingly, this approach worked for a specific client who quickly became comfortable with two specific outsourcing providers – much due to [...]