Tackle Talent in 2014 (Or Else!)

Stan Lepeak, Global Research Director, KPMG LLP Every December, KPMG annually polls its professionals globally as well as third-party business and IT service providers as to what they see as the top trends affecting their client organizations in the coming year. This poll is conducted as part of the quarterly Sourcing Advisory Global Pulse survey [...]

Global Business Services: From Blunt Tool to Innovation Enabler

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 2Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG firms’ advisors, who are working closely with end-user organizations that [...]

Taking the Pulse of the Global REFM Outsourcing Market

Stan Lepeak, Global Research Director, KPMG LLP Advisory Patrice Gilles, Managing Director, KPMG LLP Shared Services & Outsourcing Advisory Doug Burr, Director, KPMG LLP Shared Services & Outsourcing Advisory KPMG recently released the results of the 2013 edition of its annual REFM (Real Estate and Facilities Management) Outsourcing Pulse survey. The findings from the REFM [...]

The Role of IT in Enabling GBS Success

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released  the results of its global 2Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS).   A key focus in the 2Q13 edition of the Pulse survey was examining the role of [...]

Taking a Pulse on the Global Business Services Market: Results from the Front Lines

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG LLP (KPMG) recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS).  Two prior blogs (click here for the first and second in series) reviewed various [...]

This Just in (Again!): Organizations’ GBS Ambitions (Still) Outpace Their Capabilities to Manage Efforts

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG International recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). A prior blog reviews the highlights of this quarter’s Pulse. Organizations are continuing to expand [...]

Taking a Pulse on the Global Business Services Market – (Nearly) as Global as Ever

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG International member firms’ (KPMG firms’) advisors, who are working closely [...]

Taking a Pulse on the Global Business Services Market: Results from the Front Lines

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 4Q12 Sourcing Advisory Pulse (Pulse) surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). A prior blog reviews the highlights of this quarter’s Pulse. Below are the results from [...]

Taking a Pulse on the Global Business Services Market: (More Specialized) Outsourcing Demand Rebounds

Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 4Q12 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMGI member firms’ advisors, who are working closely with end-user organizations [...]

New Year’s Resolutions Worth Keeping

By Cliff Justice, Principal, KPMG LLP If you’re like most of us, the new gym membership is getting boring and throwing in the towel is starting to sound better by the day. The kids are back at school, and there’s no time like the present to commit to a more strategic, fulfilling 2013. These 9 [...]