Honing the Skills Needed to Capitalize on the Cloud

Stan Lepeak, Managing Director, Global Research There have been significant discussions on the potential benefits and risks of cloud computing in all of its instantiations (infrastructure/platform/software/business process as a service). While it is important to identify, assess and debate these points it is also critical for buyers to assess the adequacy of their collective skills [...]

Q&A with Carl-Henrik Hallström: Insights on the Latest Nordic Service Provider Performance and Satisfaction Study

Stan Lepeak, Managing Director, EquaTerra Global Research interviews Carl-Henrik Hallström, EquaTerra’s Regional Director, The Nordic Region, to get his thoughts on the results of the 2010 edition of the Nordic Service Provider Performance and Satisfaction study. Stan Lepeak: How would you characterise the current IT outsourcing market in the Nordics?  Is it being positively or [...]

The Rise of Cloud and Software as a Service (SaaS) – an Opportunity or a Threat to Service Providers?

By Martin Molloy, Principal Consultant and Cloud Expert When service providers were asked what the strongest process areas in their pipeline are specific to Information Technology, for our latest UK Pulse survey, they highlighted the strongest demand as being in Infrastructure Management (see chart below) – a trend very likely to be due to the [...]