Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG International recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). A prior blog reviews the highlights of this quarter’s Pulse. Organizations are continuing to expand [...]

Filed under: Global Business Services, Market Trends and News, Outsourcing, Shared Services by KPMG
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Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 1Q13 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMG International member firms’ (KPMG firms’) advisors, who are working closely [...]

Filed under: Global Business Services, Market Trends and News, Outsourcing, Shared Services by KPMG
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Stan Lepeak, Global Research Director, KPMG LLP Advisory As organizations expand their collective global business services (GBS) efforts they are increasingly diversifying the geographic locations from which they source services and in which they established captive shared services centers.  While India remains a top destination and source for services, other markets are growing in relative [...]

Filed under: Global Business Services, Offshore & Captive Centers, Outsourcing by KPMG
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Mike Gough, Manager, KPMG LLP and Jeff Gregoire, Director, KPMG LLP Say the words “cost allocations,” and your audience immediately thinks “expensive,” “formulaic,” “not based in reality,” and maybe worse.  Cost allocations are nothing new, but managing them correctly is. It’s the difference between providing a required service versus providing a value-based service with obvious [...]

Filed under: Cloud Computing, Information Technology (IT), Outsourcing, Shared Services by KPMG
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By Ron Walker, Principal, KPMG Management Consulting Buyers, providers, advisors, analysts, and market watchers alike know that finance and accounting (F&A) has never been the frontrunner outsourced business process function. Yet, the “2013 State of Outsourcing” study, conducted by HfS Research with support from KPMG, shows that F&A is picking up outsourcing steam. Indeed, the [...]

Filed under: Cloud Computing, Finance & Accounting, Global Business Services, Market Trends and News, Outsourcing by KPMG
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Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 4Q12 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). A prior blog reviews the highlights of this quarter’s Pulse.    As is does in each [...]

Filed under: Global Business Services, Market Trends and News, Outsourcing, Shared Services by KPMG
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Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 4Q12 Sourcing Advisory Pulse (Pulse) surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). A prior blog reviews the highlights of this quarter’s Pulse. Below are the results from [...]

Filed under: Global Business Services, Market Trends and News, Outsourcing, Shared Services by KPMG
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Stan Lepeak, Global Research Director, KPMG LLP Advisory KPMG recently released the results of its global 4Q12 Sourcing Advisory Pulse surveys. These Pulse surveys provide insights into trends and projections in end-user organizations’ usage of global business services (GBS). The learnings are gleaned from KPMGI member firms’ advisors, who are working closely with end-user organizations [...]

Filed under: Global Business Services, Market Trends and News, Outsourcing, Shared Services by KPMG
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James O’Callaghan, Partner, KPMG Management Consulting As companies embrace the strategic value of shared services organizations (SSO), the lens starts to shift from pure cost saving to the effective use of the skills, resources, and capabilities in which businesses have already invested. Other issues such as consumer demands, market conditions, regulatory pressures, taking advantage of [...]

Filed under: Global Business Services, Market Trends and News, Shared Services by KPMG
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By Cliff Justice, Principal, KPMG LLP If you’re like most of us, the new gym membership is getting boring and throwing in the towel is starting to sound better by the day. The kids are back at school, and there’s no time like the present to commit to a more strategic, fulfilling 2013. These 9 [...]

Filed under: CIO Agenda, Market Trends and News by KPMG
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